Privacy Policy

Westaff’s Privacy Policy has been created as a result of
The Privacy Amendment (Private Sector) Act 2000.
The policy adheres to the National Privacy Principles (NPPs)
regulating the collection, storage, access to, use, disclosure
and de-identification of personal information.


National Privacy Principles

The National Privacy Principles established by the Privacy Act 1988 apply to Westaff (Australia) Pty Ltd.


Type of personal information held by Westaff

Personal information that Westaff collects and holds usually falls under the following categories:

  • Candidate information submitted and obtained from the Candidate and other sources in connection with applications for work;
  • Work performance information;
  • Information about incidents in the workplace;
  • Staff information;
  • Information submitted and obtained in relation to absences from work due to leave, illness or other causes;
  • Information obtained to assist in managing client and business relationships.

Purposes for which Westaff hold personal information

Westaff primarily holds personal information for the following:

  • Placement operations;
  • Recruitment;
  • Staff management;
  • Training;
  • Client and business relationship management;
  • Marketing;
  • Occupational, Health & Safety.

Disclosures

Westaff may disclose personal information for the purposes of which it is primarily held or for a related secondary purpose.

In some cases Westaff may only disclose information with the Associates (Candidate or Client) consent.

Westaff may disclose personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care.

Westaff will only provide information pertaining to employment history, positions held and duties performed, should Westaff be nominated as a candidate’s referee.


Contractors

Westaff contract out services from time to time. Our contractors will have access to our systems and may see some of our Associates personal information. Typically, our contractors would include:

  • I.T. contractors and database designers;
  • Human Resource Trainers

Enquiries and Complaints

Associates can make further enquiries or complaints about Westaff’s Privacy Policies or Westaff’s handling of personal information to our National Human Resources Manager located at:

Level 3, 100 Albert Road South Melbourne, Victoria 3205
Telephone: 03 9696 5500
Fax: 03 9696 5451
Email: admin@westaff.com.au

Associates can also make enquiries or complaints to the Office of the Federal Privacy Commissioner.


Access

Subject to some exceptions that are set out in the National Privacy Principles, Associates of Westaff can gain access to personal information we hold about them.

Westaff can refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that is attached to that information.

Should an Associate of Westaff wish to obtain access to their personal information, they should contact our Operations Co-ordinator. Associates will need to be in a position to verify their identity.

Associates should also anticipate that it may take time to process their application for access, as there may be a need to retrieve information from storage for review in order to determine what information may be provided.